Research/Benchmarks
Benchmarking IT operational practices and performance is an excellent way to identify performance improvement opportunities. During uncertain economic times, benchmarks also help confirm efficiency improvement efforts. As IT organizations prioritize projects and initiatives, benchmarking identifies gaps and red flags in their operations compared to others.
We partner with other research organizations that share our methodologies, leveraging validated quantitative and qualitative research. This enhances our efficiency and ensures our research is comprehensive and robust. A common theme from our research and benchmarks is that high-performing organizations around the controls study achieve the highest levels of cybersecurity posture, positively impacting their overall cybersecurity.
Key Benchmarks
Production Server Virtualization Benchmark
Organizations with a foundation of best practices, like those recommended by the IT Infrastructure Library (ITIL), may need to adjust only a few procedures to achieve consolidation objectives. However, pursuing high availability or dynamic resource objectives through virtualization may require more significant changes. Use this benchmark to identify necessary new procedures and controls, and compare key performance metrics to over 320 other IT organizations.
IT Strategic Alignment Performance Benchmark
Using data from nine organizational attributes, we identified common IT value archetypes and examined 49 strategic alignment practices to find those predicting the highest performance on 16 strategic alignment measures. This benchmark helps assess your strategic alignment at three levels:
1. IT value archetype fit to business strategy
2. Alignment of attributes within your archetype
3. Use of proven alignment practices for your archetype.
Change Configuration and Release Performance Benchmark
We analyzed 57 industry best practices to determine their impact on 15 key performance measures, identifying seven key performance drivers, including 30 best practices that predict top performance levels across 341 IT organizations. This benchmark provides a detailed comparison of change, configuration, and release practices, highlighting specific areas for process improvement and linking performance drivers to specific measures.
IT Controls Performance Benchmark
Our analysis of 53 IT controls revealed that just 12 controls account for 60% of performance variation in the 330 companies studied. Process maturity is crucial for unlocking the performance potential of these key IT control processes. This benchmark allows you to compare your organization's use and maturity of common IT controls against top, medium, and low performers. It serves as a powerful tool for top-performing organizations to benchmark their results against the best and for others seeking guidance on where to focus improvements for top results.
By leveraging our partnerships and existing research, we provide efficient and effective benchmarking tools that drive high performance and enhance cybersecurity across IT organizations.